Guidance and support is an important aspect of school life. To meet student and parent needs we have access to the following agencies:

  • RTLB (Resource Teachers of Learning and Behaviour) – provides support for teachers and families to meet the learning and behavioural needs of students.
  • FWIS (Field Worker in Schools) – works alongside families to provide support.
  • Public Health Nurse
  • Vision and Hearing Specialist
  • GSE (Group Specialist Education)
  • Speech Language Therapy
  • District Truancy Services
  • RTLit (Resource Teachers of Reading)
  • SLS (Supplementary Learning Support)
  • ESOL
  • Teacher Aides to support students


  • We have in place a comprehensive behaviour management system which supports a consistent approach in all classrooms.
  • Computer Tracking – to record all incidents.

 Positive Reinforcement

  • House Groups – aimed at developing the children’s ability to work as a team across all ages.
  • St Albans Big Day Out – each term children who have met the stated criteria take part in an activity day.
  • Lunchtime Activities – an exciting selection of activities take place every lunchtime.
  • School Council – peer group leadership.
  • Playground Chits – to recognise positive play.
  • Privilege – a class based reward system.
  • Playground Angels – School Council members wear brightly coloured sashes and are able to help children; solve problems, make new friends, play games etc.

School Rules

  • Always follow directions.
  • Play well with others.
  • Always be polite.
  • Speak nicely.
  • Be fair and kind to others.
  • Care for our school.
  • Be honest.
  • Be in the right place at the right time.
  • Don’t leave school without permission.


In order to be competent citizens for the future, children need the skills to manage their own
behaviour and to work effectively with others. At St Albans School, this is reinforced through our values: Manaakitanga, Community, Respect and Excellence. These values make it clear that there is no place for bullying at St Albans School.

1. To make people aware of bullying and what bullying is.
2. To teach strategies to deal with bullying and to promote positive behaviour.
3. To provide procedures to be followed in instances of bullying.
4. To create a safe and happy environment at St Albans School.

1. The school’s value of Manaakitanga and Respect will constantly reinforce the importance of working together. This will permeate throughout the school and will involve all adults as well as the children, as adults are the role models.
2. Teachers will regularly reinforce the ways in which bullying can be reported. These include: discussion during class, talking to a trusted person (staff member, parent or peer).
3. Staff will be trained to understand the causes of, and to recognise, bullying behaviour, and its effects on victims.
4. Staff will report any major incidents or suspected instances of bullying, to the Principal or Deputy Principal. A behaviour slip or incident report will be completed to ensure accurate information is shared. This also provides a written record of the incident and follow-up.
5. The Principal /Deputy Principal will investigate all such reported instances.
6. Victims of bullying will be given immediate follow up, support and help.
7. Parents will be called in if necessary. This will depend on the incident. The Principal or Deputy Principal will use their professional judgement when deciding to make contact with parents.
8. The Principal and staff will develop and regularly review teaching programmes, guidelines and procedures for:
• Encouraging positive behaviours and tolerance in pupils
• Investigating and resolving instances of bullying behaviour in a fair and equitable way
• Recording instances of bullying in the school so that any behaviour trends can be monitored and addressed as necessary
9. Where there is an ongoing bullying issue the classroom teacher, along with the Deputy Principal, will implement a support programme. Parents will be involved in this process and will be given feedback regularly.
10. Parents who have concerns about their child being bullied should approach the class teacher in the first instance, following guidelines established in the Concerns Procedures.

What is Bullying?
Bullying is a form of harassment, and usually refers to intimidatory behaviour between school students, but may involve staff. It is deliberate, hurtful behaviour that is often repeated, or continues over a period of time.
Bullying can take a number of forms: physical, verbal, gesture, extortion and exclusion. It is an abuse of power and can be planned and organised or it may be unintentional, individuals or groups may be involved.

Some examples of bullying include:
• Any form of physical violence such as hitting, pushing, biting, or spitting on others
• Interfering with other’s property by stealing, hiding, damaging or destroying it
• Using offensive names, teasing or spreading rumours about others and their families
• Using put-downs, belittling other’s abilities and achievements
• Writing offensive notes or graffiti about others
• Making degrading comments about another’s culture, religious or social background
• Hurtfully excluding others from a group
• Making suggestive/rude comments or actions
• Ridiculing another’s appearance
• Forcing others to act against their will

We all need to be safe and happy in order to learn effectively. At St Albans School we believe that bullying behaviours move us away from achieving this and that bullying is unacceptable. It must be reported and dealt with in order to maintain and develop an effective learning community.

Procedures for dealing with bullying:
As a school community we will not allow cases of bullying to go unreported.
This requires all staff to:
• Be role models in word and action at all times
• Be observant of signs of distress or suspected incidents of bullying
• Make efforts to remove bullying by active supervision during duty
• Take steps to help victims and remove sources of distress without placing the victim at further risk
• Follow the procedures for reporting bullying as soon as the incident is observed and/or reported
This requires teachers to:
• Have systems in the classroom that allow for the reporting of bullying or other problems, e.g., mat discussions, class meetings
• Discuss bullying with the children and outline the school’s way of dealing with this
This requires pupils to:
• Refuse to be involved in any bullying situation. If you are present when bullying occurs:
• Take some form of preventative action (if appropriate)
• Report the incident or suspected incident so that it can be dealt with effectively
This requires parents to:
• Report any bullying incidents to the class teacher immediately

A zero tolerance approach to bullying, regularly reinforced will help ensure that children are safe and happy at St Albans School.

Dealing with concerns

We will only know of your concerns if you communicate them to us.

This information is designed to help parents and caregivers understand what to do if they are concerned about some aspect of St Albans School. The School encourages open communication and prefers that you come to talk through a problem rather than discuss it in the community. It is our job to be fair and to listen to your concerns, but this involves your support as well. We hope that these guidelines have been of some use so you feel confident to approach us.

  • If the matter involves the classroom programme or a teacher write a note or phone the teacher concerned with a view to making a time to discuss the concern. The staff member involved may not be able to talk to you when you approach them so it is best to make a time when you are both free.
  • Indicate before the discussion what the concern is about, if possible.
  • Talk with the relevant staff member about the issue and be prepared to listen to their point of view. Problems should not be discussed in front of children – either at school or at home.
  • Provide feedback to the teacher as to whether you were satisfied or not, to ensure the problem is settled. We ask that staff show you respect and ask that you show respect for them.
  • The first person you should see regarding your concern is the person closest to the problem. There are usually two sides to a story.
  • If you have concerns regarding a child you must approach the school not the child.

What if I do everything as suggested on the section above and the problem is still not solved, or if the problem does not involve a particular teacher?

  • Approach the Team Leader responsible for that area of the school.
  • If you do not know any of these people or feel that they may not be able to help, make time to see the Principal. Write down the details of your complaint and the steps you have taken to remedy the situation.
  • The concern will usually be dealt with by the Principal, but in some instances may be referred back to teachers, Leadership Team or the Board of Trustees.
  • If your complaint relates to the Principal or the Board of Trustees you should write to the Chairperson of the Board outlining your concerns in detail, including your name and contact number.

Values & Expectations





Treasured children with a love of life-long learning who are…

  • inquiring learners
  • creative thinkers
  • skilled communicators
  • committed team players
  • and responsible citizens